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Job Description

Description

Print Operations Executive

Reporting of the Role

This role reports to Contracts Manager, Print Services

Overview of job

Based within the Global Outdoor Operations function, this role is responsible to support the contract management of external suppliers utilised by UK Fulfilment, such as Posting Contractors, Auditors or Print Suppliers.

This role will be critical in ensuring day to day smooth running of the reporting and administration required to ensure suppliers are performing as required and that any challenges are monitored and progressed through to resolution. Quality assurance through regular auditing of key process and information will allow the business to drive performance for our clients and the owner of this role will be pivotal in supporting that mission.

3 best things about the job

• Opportunity to work at one of the leading media owners in the UK

• Exposure to different parts of our business and the opportunity to understand the world of outdoor media

• The chance to work in a fast paced environment within a high performing team

Measures of success – 

In the first few months, you would have

• Understood the process and role Print Production plays at global

• Started to manage your own campaigns to ensure on time delivery and excellent customer satisfaction

• Be on your journey to understand the end to end processes of Outdoor Media and how it’s managed

Responsibilities of the role

• Obtain campaign information via global systems and manage information flow into supplier systems so jobs can be progressed

• Ensure all allocation and design information is provided to suppliers in adequate time to support on time delivery

• Escalate to Ad Ops in Global’s commercial teams where late information is going to impact campaigns so they can manage client expectations

• Respond to sales emails regarding new orders and deal with escalations / resolutions required to enable bookings to go ahead

• Respond to Global Campaign Fulfilment team enquiries in relation to new orders

• End to End Management of processing non-standard jobs (such as Airports)

• Providing Quotations to National Sales teams

• Support wider teams with general Production Specification questions

• Ensuring suppliers are delivering against their contractual KPI’s by closely monitoring performance

• Notify performance challenges to the Contract Manager and Contract Administrators and ensure a record is kept on the issues log

• Manage modifications to jobs where client requirements change in conjunction with the Contract Administrators and make sure Ad Ops are aware of any client impacting issues as they occur

What you will need

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Media production background and knowledge (nice to have)

• Awareness of Out of Home advertising (nice to have)

• Commercial print knowledge shown with experience on the end-to end design production process understanding (nice to have)

• Ability to build strong relationships with commercial teams

• Administration experience

• Ability to deliver to deadlines

• Ability to negotiate in a deadline driven environment

• Commercial awareness

• Analytical abilities – problem solver and good overall project management skills

• The ability towork on your own initiative and under pressure to meet very strict deadlines.

Everyone is welcome at Global  

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. 

Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global 

,datePosted:2021-10-14T00:00:00.000Z,title:Print Ops Executive (Entry Level),@context:**** Print Ops Executive (Entry Level) job in Holborn - London | Outdoor jobs at Global

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