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Job Details

Customer Service Coordinator - Entry Level - Military Veterans

Location
Akron, OH, United States

Posted on
Feb 02, 2022

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About the role:u00a0nAs a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative.u00a0You will play a critical role in overseeing administrative duties, organizing the accountu00a0and maintaining a high level of customer service to continuously exceed our customersu2019 expectations.nu00a0nWhatu2019s in it for you:nntUp to $16.00/hru00a0ntPaid relocation to any TQL officentUp to $5,000/yr in tuition reimbursementntAdvancement opportunities with structured career paths and mentoring sessionsntWe win wherever we go u2013 Voted au00a0Top Workplaces USA (2021, 2022) and Forbes Americau2019s Best Employers (2022)nnnu00a0nWhat youu2019ll be doing:nntProvide support to a dedicated Sales RepresentativentSchedule appointments and provide updates on shipmentsu00a0ntAssist with billing and payment responsibilities as neededntInput and process accurate shipment data in our state-of-the-art systemsu00a0u00a0ntCommunicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesnnu00a0nWhat you need:nnt1 year of customer service experience preferredntExcellent telephone and communication skillsntOutstanding organizational skills and attention to detailntHall of Fame work ethic and ability to learn at rapid speedntBasic computer skills including some knowledge of Microsoft ExcelntAbility to thrive and concentrate in a fast-paced open office environmentn

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